TERMS OF SERVICE

Terms of Service

Last Updated: February 27, 2026

Welcome to zvwcoachingandtraining.com. These Terms of Service ("Terms") govern your use of our website and the coaching services provided by ZVW Coaching & Training, LLC and Zack Van Wagoner (collectively, "ZVW C&T"). By accessing our site or signing a coaching agreement, you agree to these Terms.

1. Coaching Services & Subscriptions

All services are provided through a recurring monthly subscription model.

  • Tiered Access: You purchase access to a selected monthly tier of sessions, not individual sessions.

  • No Roll-Overs: All sessions must be used within the applicable billing month. Unused sessions expire at the end of each billing cycle and do not roll over or transfer for any reason.

  • Availability: Coaching availability and communications are restricted to business hours: 7:00 AM PST to 6:00 PM PST, Monday-Friday.

2. Minimum Commitment & Early Termination

By enrolling, you agree to an initial minimum commitment period of three (3) consecutive months.

  • Early Termination Fee: If you cancel prior to the completion of the 3-month term, you will be billed $250 per remaining month, due immediately upon cancellation. This is an administrative fee, not a penalty.

3. Strict Refund & Billing Policy

  • All Sales Are Final: There are no refunds or credits provided for any reason.

  • Automatic Billing: You authorize recurring monthly charges to your payment method on file. Failed payments may result in immediate suspension of services.

4. Cancellation & No-Show Policy

We maintain a strict schedule to ensure all clients receive quality care.

  • 24-Hour Notice: You must provide at least 24 hours’ notice to cancel or reschedule an appointment.

  • Late Cancellations/No-Shows: Appointments missed or canceled without 24 hours’ notice will incur a fee equal to one full session.

  • Late Arrival: If you are more than 30 minutes late, it will be considered a missed appointment and charged accordingly.

5. Health, Safety & Liability

  • Assumption of Risk: You acknowledge that physical activity can be strenuous and subjects you to risk of serious injury. You participate entirely at your own risk.

  • Medical Consultation: You should consult a physician before undergoing any dietary changes or using food supplements, which are entirely your responsibility.

  • Liability Release: You release ZVW C&T and its affiliates from all claims for personal injury or property damage, including injuries resulting from equipment use or malfunctioning.

  • Not Therapy: Coaching is not a substitute for professional medical, legal, or mental health advice.

6. Media & Promotion

By participating in training, you consent to being photographed or recorded on video by ZVW C&T staff for advertising and promotional purposes, including use on the Internet (Facebook, Instagram, YouTube, etc.).

7. SMS & Communication Consent

By providing your phone number, you agree to receive SMS communications regarding your application and coaching updates. You may opt-out at any time by texting STOP.