TERMS OF SERVICE

Terms of Service

Last Updated: February 27, 2026

Welcome to zvwcoachingandtraining.com. These Terms of Service ("Terms") govern your use of our website and the coaching services provided by ZVW Coaching & Training, LLC and Zack Van Wagoner (collectively, "ZVW C&T"). By accessing our site or signing a coaching agreement, you agree to these Terms.

1. Coaching Services & Subscriptions

All services are provided through a recurring monthly subscription model.

  • Tiered Access: You purchase access to a selected monthly tier of sessions, not individual sessions.

  • No Roll-Overs: All sessions must be used within the applicable billing month. Unused sessions expire at the end of each billing cycle and do not roll over or transfer for any reason.

  • Availability: Coaching availability and communications are restricted to business hours: 7:00 AM PST to 6:00 PM PST, Monday-Friday.

2. Minimum Commitment & Early Termination

By enrolling, you agree to an initial minimum commitment period of three (3) consecutive months.

  • Early Termination Fee: If you cancel prior to the completion of the 3-month term, you will be billed $250 per remaining month, due immediately upon cancellation. This is an administrative fee, not a penalty.

3. Strict Refund & Billing Policy

  • All Sales Are Final: There are no refunds or credits provided for any reason.

  • Automatic Billing: You authorize recurring monthly charges to your payment method on file. Failed payments may result in immediate suspension of services.

4. Cancellation & No-Show Policy

We maintain a strict schedule to ensure all clients receive quality care.

  • 24-Hour Notice: You must provide at least 24 hours’ notice to cancel or reschedule an appointment.

  • Late Cancellations/No-Shows: Appointments missed or canceled without 24 hours’ notice will incur a fee equal to one full session.

  • Late Arrival: If you are more than 30 minutes late, it will be considered a missed appointment and charged accordingly.

5. Health, Safety & Liability

  • Assumption of Risk: You acknowledge that physical activity can be strenuous and subjects you to risk of serious injury. You participate entirely at your own risk.

  • Medical Consultation: You should consult a physician before undergoing any dietary changes or using food supplements, which are entirely your responsibility.

  • Liability Release: You release ZVW C&T and its affiliates from all claims for personal injury or property damage, including injuries resulting from equipment use or malfunctioning.

  • Not Therapy: Coaching is not a substitute for professional medical, legal, or mental health advice.

6. Media & Promotion

By participating in training, you consent to being photographed or recorded on video by ZVW C&T staff for advertising and promotional purposes, including use on the Internet (Facebook, Instagram, YouTube, etc.).

7. SMS/Text Messaging Terms

By opting in to our SMS program, you agree to the following:

  • Program Description: ZVW Coaching & Training uses SMS to provide coaching application updates, appointment reminders, and follow-up communication regarding your fitness journey.

  • The Program Name: ZVW Coaching & Training.

  • Frequency: Message frequency varies based on your interaction with our workflows.

  • Opt-Out:You can cancel the SMS service at any time. Simply text "STOP" to our phone number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

  • Help:Text "HELP" at any time for assistance, or email [zack@zvwcoaching.com].

  • Cost: Message and data rates may apply for any messages sent to you from us and to us from you.

  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.ZVW Coaching and Training By providing your phone number, you agree to receive SMS communications regarding your application and coaching updates. You may opt-out at any time by texting STOP.